Our Story
Building AI With Care and Clarity
mylumetix was founded on a simple belief: that AI should serve people well, be explained honestly, and be built to last.
← Back to HomeWho We Are
A Focused AI Consultancy
mylumetix was established in Kuala Lumpur to serve Malaysian organisations looking for substantive AI engagement — not off-the-shelf tools, but systems that are designed around the specifics of their challenge.
Our founding team brings together experience in machine learning research, software engineering, and enterprise technology advisory. We started mylumetix because we saw a gap: organisations wanted meaningful AI capability, but found most offerings either too generic or too research-oriented to be practical.
Today, we work with clients across logistics, financial services, healthcare technology, and the public sector. Each engagement is structured, documented, and delivered with care — from initial scoping through to deployment and handover.
Mission
To make capable AI accessible to organisations in Malaysia through well-engineered, honestly scoped, and clearly communicated solutions.
Vision
A future where AI in Southeast Asia is built thoughtfully, with genuine attention to people, context, and consequences.
Values
Clarity, rigour, ethical awareness, and a preference for doing fewer things well rather than many things hastily.
The People
Our Team
Rizal Ahmad
Co-Founder & AI Engineer
Rizal leads technical delivery across reinforcement learning and ML systems, drawing on a background in applied mathematics and distributed computing.
Li Yen Chong
Co-Founder & Strategy Lead
Li Yen guides client engagements from discovery to delivery, ensuring AI projects connect clearly to organisational goals and are explained in accessible terms.
Kavitha Murugaiah
Accessibility & Inclusion Specialist
Kavitha focuses on AI-enhanced accessibility tooling, combining expertise in assistive technology, WCAG standards, and inclusive product design.
How We Work
Our Standards & Protocols
Structured Delivery
Every engagement follows a defined phase plan — discovery, design, build, test, and handover — with written documentation at each step.
Data Privacy
Client data is handled under strict confidentiality agreements and retained only for the period necessary for delivery.
WCAG Compliance
Accessibility tool engagements are tested against WCAG 2.1 AA standards, with documented compliance evidence provided at delivery.
Reproducible Methods
All ML work uses versioned code, tracked experiments, and reproducible pipelines to support ongoing maintenance and audit.
Regular Communication
Clients receive scheduled progress updates throughout the engagement, including concise written summaries and the option for technical Q&A sessions.
Clean Handover
Deliverables include source code, model artefacts, integration documentation, and a handover session to ensure your team can maintain what we build.
Our Expertise
AI Engineering in the Malaysian Context
mylumetix operates at the intersection of machine learning engineering and practical organisational need. Our team understands both the technical depth required to build reliable AI systems and the communication skills needed to make those systems understood and trusted.
Working from Kuala Lumpur, we are well-positioned to serve Malaysian organisations, state agencies, and regional businesses. We understand the local regulatory landscape, including Malaysia's emerging AI governance frameworks and the PDPA data protection obligations that shape how AI systems should handle personal information.
Our service portfolio — reinforcement learning, AI accessibility tooling, and strategic AI briefings — reflects deliberate choices about where AI adds genuine value versus where it introduces unnecessary complexity. We prefer depth over breadth, and structured delivery over ambiguous retainers.
Want to Know More?
We are happy to have a no-pressure conversation about what AI could do for your organisation and whether mylumetix is a sensible fit.
Get in Touch